We have worked with three different vendors over the past few years and we have basically consolidated down to one, RCOP Maple Park. The main reason is terrific two-way communications and the quality of their plants. RCOP will call me to let me know if our plants are taller, greener, late blooming, short … any variation from the standard. When I get my shipment, I am never surprised.

Being a retail garden center buyer for over 20 years I have worked with hundreds of vendors, very few of which offer both the high quality of product and customer service that RCOP offers. The open exchange of ideas and knowledge adds great value to our customer/vendor relationship. I feel that Mindy, Jim and Sheri are actually partners with Hinsdale Nurseries and have a vested interest in helping our business grow. They also bribe me with some of the best bakery I have ever eaten.

I work with RCOP Maple Park because I trust them to provide me with exactly what I order. If there are any questions, they call me with concerns before they ship. They are easy to work with and very friendly.

If I were to sum up my experience with RCOP in one sentence, I would say exceptional product quality and outstanding customer service! My clients are always impressed with the health and beauty of the plants I use in their landscape. At RCOP customer service is as important as their product. I am a small business owner yet Sheri, Mindy and Jim always makes me feel as important as their independent garden centers. Thanks to you and your staff for making my life as a business owner less stressful and more enjoyable!

One of my favorite days of the year is when the RCOP truck pulls up with beautiful plants. Thank you for all of your professional support.

RCOP Maple Park and the Chicago Botanic Garden have a strong relationship because of RCOP’s commitment to diligent communication. The specs for the Botanic Garden are different from the landscape business. Great two-way dialogue ensures problems are averted and plants delivered are the quality required. I trust them to produce high quality plants for us.

I have dealt with numerous suppliers in my twenty years in the landscape industry and I can sincerely say that the staff at RCOP renews my faith in old fashioned honesty, integrity and a dedication to quality. Very few of our vendors display such a genuine concern for our satisfaction. Even fewer will spend time consulting on design and best practices. If you have yet to work with RCOP, I highly recommend doing so…now.